82201Activities of call centres
114 companies
Largest companies by revenue
- 10955378, Kesklinna linnaosa
- Revenue 2025
- €3.8M
- −15%
- Net profit
- €136.4K
- −40%
- Employees
- 108
- 11211390, Kesklinna linnaosa
- Revenue 2025
- €3.6M
- −11%
- Net profit
- €389.9K
- −1.3%
- Employees
- 72
- 10707835, Kesklinna linnaosa
- Revenue 2025
- €3.3M
- −14%
- Net profit
- −€140.7K
- −184%
- Employees
- 116
- 10181899, Kristiine linnaosa
- Revenue 2025
- €3.1M
- −8.1%
- Net profit
- €300K
- +33%
- Employees
- 127
- 10879430, Naage küla
- Revenue 2025
- €1.3M
- +22%
- Net profit
- −€12K
- −135%
- Employees
- 32
- 16749728, Kesklinna linnaosa
- Revenue 2025
- €1.2M
- —
- Net profit
- €94K
- +474%
- Employees
- 26
- 11055561, Tartu linn
- Revenue 2025
- €752.5K
- −2.4%
- Net profit
- €50.2K
- −81%
- Employees
- 20
- 14467894, Lasnamäe linnaosa
- Revenue 2025
- €612.4K
- −36%
- Net profit
- €569.3K
- +7%
- Employees
- 3
- 16114007, Kesklinna linnaosa
- Revenue 2025
- €576.1K
- −12%
- Net profit
- −€21K
- −1,300%
- Employees
- 15
- 10.Callers OÜ14166454, Kesklinna linnaosa
- Revenue 2025
- €532.5K
- +6.8%
- Net profit
- −€28.9K
- −3%
- Employees
- 13
Includes
This class includes the activities of: - inbound call centres, including answering calls from clients by using human operators, automatic call distribution, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or address customer complaints - outbound call centres using similar methods to market goods or services to potential customers; conducting telephone interviews for market and opinion research surveys on a contract or fee basis - web-based contact centres This class also includes the activities of: - centres dealing with customer requests for assistance or addressing customer complaints through other communication channels
Excludes
activities of brokers and agents for electric power and natural gas, see 35401 intermediation service activities for specialised construction services, see 43601 intermediation service activities for retail sale, see 479 intermediation service activities for transport, see 523 intermediation service activities for postal and courier activities, see 53301 intermediation service activities for accommodation, see 55401 intermediation service activities for food and beverage service activities, see 56401 intermediation service activities for video game software publishing, see 58211 intermediation service activities for software publishing and software downloads, see 58291 intermediation service activities for telecommunication activities, see 61201 financial and insurance intermediation service activities, see section L (e.g. activities of insurance agents and brokers (class 6622)) intermediation service activities for real estate activities, see 68311 market research and public opinion polling and statistical analysis thereof, see 73201 patent brokering (marketing) service activities, see 74911 intermediation service activities for the rental and leasing of tangible goods and non-financial intangible assets, see 775 travel agency activities, see 79111 intermediation service activities for business support activities (except financial intermediation) n.e.c., see 82401 intermediation service activities for courses and tutors, see 85611 intermediation service activities for medical, dental and other health services, see 86971 intermediation service activities for residential care activities, see 87911 intermediation service activities for the repair and maintenance of computers, personal and household goods, motor vehicles and motorcycles, see 95401 intermediation service activities for personal services, see 96401